Refund policy

 

Return & Refund Policy

At Indian Pharma, we value our customers and strive to provide the best products and services. If for any reason you are not fully satisfied with your purchase, we’re here to help.


Returns

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, the item must be unused, unopened, and in its original packaging.

  • Certain products (such as perishable goods, personal care items, or custom-printed items) may not be eligible for return. These exclusions will be clearly mentioned on the product page.

  • To initiate a return, please contact us at [your support email] with your order number and reason for return.


Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 7–10 business days to your original method of payment.

  • Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or damaged item).


Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange for the same product, please reach out to us at [your support email].


Late or Missing Refunds

  • If you haven’t received your refund after 10 business days, first check your bank account again.

  • Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

  • If you still haven’t received your refund, please contact us at [your support email].


Contact Us

If you have any questions about our Return & Refund Policy, reach us at:
📧 indianpharma53@gmail.com
📞 +91 7984315606