Shipping policy

Shipping Policy – Indian Pharma

At Indian Pharma, we aim to deliver your medicines and healthcare essentials quickly and safely. Please review our shipping guidelines below.

1. Shipping Coverage

  • We currently deliver across major cities and towns in India.

  • Some remote or restricted areas may not be serviceable. If your pin code is not serviceable, we will notify you before order confirmation.

2. Processing Time

  • Orders are usually processed within 24–48 hours after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Standard delivery: 3–7 business days depending on your location.

  • Express delivery (if available): 1–3 business days at an additional cost.

  • Delivery timelines are estimates and may vary due to courier delays, natural events, or regulatory checks.

4. Shipping Charges

  • Free shipping may be offered on orders above a certain value (as per promotions or offers).

  • Standard shipping charges will apply for orders below the free-shipping threshold.

  • Any applicable charges will be displayed at checkout before payment.

5. Order Tracking

  • Once shipped, you will receive an email/SMS with a tracking ID and courier details.

  • You can track your order online until delivery.

6. Delivery Confirmation

  • Orders will be delivered to the address provided at checkout. Please ensure the details are correct.

  • In case of failed delivery due to incorrect address or repeated unavailability, re-delivery charges may apply.

7. Damaged or Missing Items

  • If your order arrives damaged, tampered, or incomplete, notify us within 24 hours of delivery with photos/videos.

  • We will arrange for replacement or refund as per our [Return & Refund Policy].

8. Contact Us

For any shipping-related queries, reach us at:
📧 indianpharma53@gmail.com
📞 +91 7984315606