Terms of service

Terms of Service – Indian Pharma

Welcome to Indian Pharma. By accessing or using our website, mobile app, and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.

1. Eligibility

  • You must be at least 18 years old to use our services.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.

2. Products & Prescriptions

  • Indian Pharma provides medicines, OTC products, and ayurvedic solutions sourced from verified suppliers.

  • Certain medicines may require a valid doctor’s prescription. By uploading or sharing a prescription, you confirm its authenticity.

  • We reserve the right to reject or cancel any order that does not meet legal or safety requirements.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices listed are inclusive/exclusive of applicable taxes (as indicated on the checkout page).

  • Payment must be completed through our secure payment gateways before the order is processed.

  • In case of incorrect pricing due to system error, Indian Pharma reserves the right to cancel or modify the order.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on your location and product availability.

  • Delays caused by courier services, natural events, or regulatory checks are beyond our control.

  • Risk of product damage or loss passes to you upon delivery.

5. Returns & Refunds

  • Returns are accepted only for damaged, defective, or wrong items, as per our [Return & Refund Policy].

  • Opened, used, or tampered medicines and personal care products cannot be returned for safety reasons.

6. User Responsibilities

By using our services, you agree that you will not:

  • Provide false, misleading, or incomplete information.

  • Use the platform for unlawful purposes.

  • Misuse prescriptions or attempt unauthorized purchases.

  • Interfere with the security or functionality of the website/app.

7. Limitation of Liability

  • Indian Pharma is not responsible for misuse of products by customers.

  • Information on our website is for educational purposes only and must not replace professional medical advice.

  • Always consult a qualified doctor before starting, changing, or stopping medication.

8. Intellectual Property

  • All content, logos, and trademarks on our website/app are the property of Indian Pharma.

  • You may not copy, distribute, or reproduce content without prior written permission.

9. Termination

  • We may suspend or terminate your access if you violate these Terms.

  • Outstanding payments and obligations will remain enforceable even after termination.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat.

11. Contact Us

For questions regarding these Terms, contact us:
📧 indianpharma53@gmail.com
📞 +91 7984315606